Faq
Q: How do I place an order?
A: Browse through our wide selection of clothing on our site. When you find something you like, select your preferred size and color, then click 'Add to Cart'. You can continue shopping or proceed to checkout where you'll provide shipping information and select a payment method to complete the purchase.
Q: Can I change or cancel my order after it has been placed?
A: We process orders quickly so they reach you as soon as possible. Because of this, we might not be able to make changes or cancel your order once it has been placed. However, you can return any unwanted items according to our Return Policy.
Q: How long will it take for my order to arrive?
A: After processing, which usually takes 2-3 business days, delivery time depends on the shipping option selected at checkout and your location.
Q: Can I track my order?
A: Yes, all orders can be tracked. Once your order is dispatched, you will receive an email with tracking information.
Q: What is your return policy?
A: If you're not completely satisfied with your purchase, items may be returned within 30 days for a refund or exchange, provided they are in their original condition. For more details, please refer to our Return Policy page.
Q: I received a faulty item, what should I do?
A: If you believe you have received a faulty or incorrect item, please contact us immediately at [email protected]. We will guide you through the process of returning the item for inspection and arrange a refund or replacement if necessary.
Q: How do I care for my purchased clothes?
A: Each garment comes with care instructions on its label. To maintain the quality of your clothes, we strongly advise following these instructions.
Q: Do you offer gift cards?
A: Yes, we do offer gift cards. They can be purchased directly from our website and make the perfect gift for any occasion!
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping rates and delivery times vary based on the destination. These details will be provided at checkout.
Q: How can I contact customer service?
A: Our customer service team is ready to assist you. Please feel free to contact us at [email protected] with any questions or concerns.
